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    The Best Things in Life are Free – By Lindsay Holloway

    July 5th, 2009

    We show how you can start, run and grow your business for, you guessed it, free.

    Over the decades–heck, even centuries–philosophers, politicians, tycoons and other leaders have insisted that you can’t get something for nothing: “There’s no such thing as a free ride,” or “Nothing in life is free.” Well-known economist Milton Friedman once said, “There’s no such thing as a free lunch.” Even Entrepreneur columnist Robert Kiyosaki’s rich dad told him the same thing.

    But in our evolving Web 2.0 world and with Google leading the way, the rules have changed: You can get something for nothing–and for entrepreneurs, that something can have a significant impact on their businesses. Today, the web is full of free tools to help entrepreneurs start, run and grow their businesses for next to nothing. It’ll just cost you some time and an internet connection.

    Gary Vaynerchuk, co-founder of Wine Library, has been taking advantage of free business tools for nearly three years to grow his 11-year-old wine retail business. Using a combination of web-based tools, such as social networking, blogging and video, he’s taken his company to annual sales of $50 million. His success with these tools has even landed him two book deals and regular speaking engagements across the country. “Building brand equity and connecting with your consumers through these social tools has a global impact on your business and your brand,” says Vaynerchuk, 33, who launched Wine Library with his father, Sasha, 65. 

    Springfield, New Jersey-based Wine Library uses Facebook, MySpace and Twitter to notify its “friends” about daily specials, something it used to do solely through e-mail. Its Facebook presence includes a custom app called Ask Gary, where people can ask questions about wine. And the company keeps a regular video blog, Wine Library TV. “Viral aspects of your message explode once you use these tools,” says Vaynerchuk. “When I think about how much brand equity I have with Wine Library TV and how quickly it happened for [so little cost], the fact that I spent millions of dollars building the brand prior to using these tools makes me want to throw up.”

    As Vaynerchuk has found, “customers appreciate the interaction,” says Mike Whaling, president of 30 Lines, a social media marketing company that helps businesses expand their brands’ online reach. “Traditionally, it was one way. It was shouting: brochures, white papers, advertisements. Now it’s much more focused on multimedia and engagement.” And whereas brochures and advertising of days past had a price tag, more and more of today’s tools are free.

    But aside from the obvious (duh, it’s free), what does this surge of tools mean for small businesses? “It starts to level the playing field,” says Whaling. “It gives small businesses the opportunity to put themselves out there and really compete with the larger companies.”

    “It allows a little guy to look like a big guy,” says Drew McLellan, owner and CEO of McLellan Marketing Group. “It makes a small business look very sophisticated.” For example, an entrepreneur can build a website easily with various blogging and web design options. A company can launch a targeted marketing campaign across numerous social networks. A business owner can manage calendars, clients and projects using different collaborative and project management software. All for free!

    Alison Boris and Kathi Chandler, 38 and 31, respectively, have been capitalizing on free tools since nearly the inception of their Los Angeles-based online bag boutique, AllyKatStyle, in 2007. Like Vaynerchuk, they’ve created a MySpace page for their company. They also have profiles on Digg and StumbleUpon, which are community-centric content sharing sites, to drive traffic to allykatstyle.com. Outside of the popular social networking tools, they use QuantCast (embedded in the website) to monitor traffic, frequency, demographics, geographics and more, and Skype is their official business phone. Says Chandler, “They’re great grass-roots tools to drive traffic to the site and provide free advertising through bloggers and word-of-mouth.”

     

    Communication/E-mail
    Dimdim: open-source web conferencing application; free basic service
    I Want Sandy: keeps track of daily details
    Jott: voice-to-text service for creating notes, lists, e-mails and text messages; free basic service
    Oovoo: video messaging, chatting and conferencing
    Paltalk: group IM, chat and video call application
    Plugoo: direct chatting with any blog or site visitor
    YouSendIt: send files up to 2GB; free basic service

    Storage
    Adrive: 50GB of online storage and backup for all file types; free basic service
    JZip: data compression utility
    Mozy: 2GB of online, data and remote backup solutions; free basic service

    Financial
    BizEquity: company valuations
    Mint: personal finance, money management, budget planning and financial planning software
    MyBizHomepage: financial dashboard for small business QuickBooks users
    QuickBooks: small-business accounting software; free download (Simple Start 2008)
    Wesabe: financial advice, analysis and planning

    Content/Media/Video
    Audacity: open-source software for cross-platform audio recording
    Blip.tv: video blogging, podcasting and video sharing service; free basic service
    BlogTalkRadio: radio network for users to host their own shows
    DropShots: video hosting and photo sharing
    FeedBurner: media distribution services for blogs and RSS feeds
    Fix My Movie: video enhancement service; free basic service
    Paint.NET: image and photo editing software
    Phixr: picture and photo editor
    Seesmic: video conversation platform
    SlideShare: share and embed slideshows, PowerPoints and PDFs into web pages
    VideoSpin: video-editing software

    Marketing/Networking/PR
    Blogger: blog publishing tool
    Craigslist: online classifieds and job postings network
    CollectiveX: create social networking and collaboration sites for groups
    Entrepreneur Connect: Entrepreneur’s social networking site
    LinkedIn: business social networking site
    Pligg: open-source, community-centric site for discovering, rating and sharing content
    PolicyMap: geographic and demographic information system for creating custom maps, tables and charts; free basic service
    YouNoodle: networking for startups and valuation with Startup Predictor
    Your Pitch Sucks?: PR pitch reviewing and advising

    Office Productivity/Organizational
    Adobe Buzzword: collaborative word processor application
    CutePDF Writer: PDF creator; free basic service
    Dabble DB: create, manage and share online databases; free basic service
    Doodle: schedule and coordinate meetings and other appointments
    FreshBooks: invoicing, time-tracking and expense service; free basic service
    Google Calendar: shareable calendar and schedule organizer
    Google Docs: collaborative word processor and spreadsheet applications
    OpenOffice.org: open-source office software suite for word processing, spreadsheets and more
    Stikkit: organization and reminder system that integrates with productivity applications
    SurveyMonkey: create and publish custom online surveys; free basic service
    ThinkFree Office: office productivity suite; free basic service
    WuFoo: HTML form builder for creating interactive forms; free basic service
    Zoho: office, productivity and collaboration applications

    Project Management/Collaboration
    LogMeIn: remotely support and access digital information; free basic service
    ProjectStat.us: project management solution and updates
    Project2Manage: collaborative project management solution
    Remember the Milk: task management solution and to-do lists
    Socialtext: wiki and website collaboration; free basic service
    Team Task: collaborative project management and community website builder
    Yugma: web meeting and collaboration service

    Security
    Adeona: open-source laptop tracking and recovery software
    BitDefender Online Scanner: virus scanners; free basic service
    ZoneAlarm: firewall protection from hackers and threats; free basic service

    Web
    Google Alerts: e-mail updates based on choice of query or topic
    KickApps: platform of applications to integrate social features into a website
    Microsoft Office Live Small Business: create a company website, domain and e-mail; free basic service
    Synthasite: web hosting and building
    Weebly: website and blog creator
    Widgetbox: web widgets for various applications
    Woopra: web tracking and analysis application; free basic service

    Originally published in the January 2009 issue of Entrepreneur Magazine

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